Customer Ratings & Reviews for Eagle Point Insurance Group, Inc.
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I wanted to thank you for the best service I have ever experienced with an insurance company. Your caring customer service has gone above and beyond my expectations. Plus, your recommendation for a contractor, Pechacek's General Contracting, has been a blessing to ease all the steps in the process to take care of our storm damage. It is great to have help with every step of the process.
Wanted to say Thanks for hooking us up with your team! We are proceeding with Eagle Point for our insurance, and also going to meet with a financial advisor that was referred to us from Eagle Point. It took us a while, but we are doing it like I said for years now ;)
After our fire, Eagle Point Insurance was very helpful in getting us up and running again. The whole team was extremely responsive, knowledgeable, and professional. They helped coordinate our re-build effort and were quick to initiate the process. Their service was great and I would highly recommend them!
Craig Primoli, Stillwater , MN
"I had to call today to change units on our camper coverage. I just wanted to take a moment to let you know that absolutely every time my husband or I call, and to whomever we talk to, the customer service is incredible. I almost feel that people know me personally! We always meant to have you both over to see the finished product – our house turned out absolutely great! And your support during that time was top-notch, and so kind. (Regarding home claim) I continue to give out your information to others if they are looking for insurance. But, I wanted to take a moment to say - you’re doing a wonderful job, and thank you!"
Jody Brown, Woodbury, MN
I just have to say what wonderful people you have working there! They were so friendly, so knowledgeable, and so thorough in providing all the information I needed! Customer service is huge in this day and age and you all have always done such a wonderful job!
The team at Eagle Point Insurance has always been extremely helpful and prompt on replies and questions I have about policies. There professional attitude, honesty, and response rate are reasons why I choose to stay with Eagle Point.
Josh Swanberg, Wayzata, MN
Heather assisted me with quotes for auto, umbrella and renters insurance. She was very detailed and very helpful and answered all my questions. I felt very comfortable switching insurance companies. Thank you Heather and keep up the great work!
Donna St. Moritz
Eagle Point Insurance Group is a really great group of people to take care of any insurance needs! I have used their agency for years and honestly have not had ONE SINGLE PROBLEM!!! A few years back I was offered a deal on my insurance rate that sounded great. The promise was lower rates and I could expect the same level of service, Well, it ended up turning into a nightmare. I felt like the larger insurance agency saw me as just a number. That is in stark contrast to the personal touch and immediate response that I had taken for granite [sic] with Jeff Zignego and ALL of his great staff!
I am very impressed by your agency's customer service. You all go that "extra mile" for your clients.
My husband and I were referred to Eagle Point by a friend who guaranteed they would be able to save us money. In fact, they did. And, a lot! After meeting with Jeff and reviewing our various policies, he was able to save us hundreds of dollars each month. And, the coverage was more comprehensive. He took the time to understand both our personal and business requirements and set us up with the various providers who best suited our needs. We have highly recommended Eagle Point Insurance to other friends as well. We couldn't be happier with the service and expertise.
"I just remember - after only knowing you for a short time - you were the type of person I would like to have if I was an insurance buyer. Very genuine and one who took a sincere interest in people and one who knew what he was doing. No matter where you work or who you work for - no one can take those things away from you as they are what make you - you."
Excerpt from a greater MN insurance agent
Great company. Couldn't be happier.
....so wonderful to work with! I never imagined I'd have such an informative & helpful experience with an insurance company. Thank you!
You are awesome with your customer service and that is one of the reasons I stay with you.
I am really glad I have a local agent that I can get an immediate answer from!